Fulfilment services that scale with your business

From fast-growing webshops to established e-commerce brands, we handle your logistics so you can focus on growth.

  • Storage, picking, packing & shipping in one system
  • Real-time stock and order management
  • Fast and reliable delivery for your customers
  • Easy integrations with your webshop and sales channels

No logistics stress • Scales with your business • Ready to ship from day one

Fulfilment services

What is webshop fulfilment?

You started your webshop to sell, not to spend your whole evenings packing boxes. As your orders grow, so does the pressure on your logistics. Hiring staff, renting warehouse space, negotiating with carriers... it adds up fast. That is where WebshopGenie steps in.

Our fulfilment service takes care of everything after the customer clicks "buy". From receiving and storing your stock, to picking, packing, and delivering to your customer's door. We handle orders placed until midnight, with delivery across the Netherlands and Belgium, in most cases the next day.

Through our own Warehouse Management System (WMS), you can monitor stock levels, track orders and plan replenishments in real time, from any device. Our fulfilment service is suitable for any webshop that is ready to take logistics off their plate. Whether you are just starting to feel the pressure of growing order volumes or you are an established e-commerce brand looking for a reliable logistics partner, WebshopGenie scales with you. No complicated contracts, no steep learning curve, just a service that works from day one.

WebshopGenie package

How does this work?

Getting started with our fulfilment service is straightforward. Once your stock is in our warehouse, the rest runs automatically. Here is how a typical order flows through our system from start to finish.

1

We collect your stock

We pick up your goods wherever they are, so you do not have to arrange the transport yourself.

2

We store it

Your inventory is logged in the WMS the moment it arrives.

3

Customer places an order

Orders accepted until midnight via your webshop.

4

We pick, pack and ship

Your order leaves our warehouse the same day.

5

Delivery to your customer

We hand your order to PostNL or bpost for delivery. In most cases your customer receives their parcel the next day.

What we include

Our fulfilment service is more than just shipping boxes. From the moment your stock arrives at our warehouse to the moment it lands at your customer's door, we handle every part of the process. We take care of the logistics so you can put your energy back into running and growing your e-commerce business. Here is what is included as standard.

Receiving and storage

We accept your stock from anywhere in the world, check it in, and store it securely in our warehouse. Your inventory is always accounted for from day one.

Pick and pack

Every order is picked accurately from your stock and packed ready for shipping. We handle the packing materials so you do not have to.

Same-day shipping

Orders placed before midnight leave our warehouse the same day, keeping your delivery promises to customers intact.

Real-time stock tracking

Through our WMS, you have a live view of your inventory at any time of day, from any device. No more surprises when stock runs low.

Platform integrations

We support fulfilment for orders coming in through Bol.com, Amazon, and your own webshop, all handled from one place.

Returns handling

We process returned orders on your behalf, inspect the goods, and update your stock levels automatically.

Platforms we work with

Whether you sell on a marketplace, run your own webshop, or both, WebshopGenie connects directly to the platforms you already use. Orders flow in automatically, so nothing slips through the cracks.

Sales channels

We support fulfilment for orders coming in through the biggest sales platforms in the Netherlands and Belgium. Whether you sell through Bol.com, Amazon, Shopify, WooCommerce, or your own webshop, your orders are picked up automatically with no manual work needed on your end.

Bol.com
Amazon
WooCommerce
Shopify

Our carriers

We ship with PostNL and bpost, giving you delivery coverage across the Netherlands and Belgium. You benefit from our carrier rates without having to negotiate contracts yourself. Orders placed before midnight are handed to the carrier the same evening, and in most cases your customer receives their parcel the following day.

PostNL
bpost

Frequently asked questions

E-commerce fulfilment, also known as webshop fulfilment or order fulfilment, is the process of storing products, managing inventory, picking and packing orders, and shipping them directly to customers on behalf of an online store.

By working with a fulfilment provider, webshop owners can outsource their logistics operations and focus on growing their business while ensuring fast and reliable order delivery.

E-commerce fulfilment starts when your inventory is delivered to a fulfilment warehouse. Your products are stored, tracked, and managed through a Warehouse Management System (WMS).

When a customer places an order through your webshop, marketplace, or sales channel, the fulfilment provider automatically picks, packs, and ships the order. Stock levels and order statuses can be monitored in real time through your dashboard.

A webshop fulfilment service helps online retailers save time, reduce operational costs, and scale without investing in warehouse space, additional staff, or logistics infrastructure.

By outsourcing e-commerce logistics, you benefit from professional order processing, real-time inventory management, faster shipping, and a better customer experience, allowing you to focus on sales and business growth.

There is no strict minimum to get started with WebshopGenie. Our fulfilment service is built to scale with you, whether you are processing a handful of orders a week or hundreds a day.

That said, fulfilment tends to deliver the most value once packing and shipping is taking up a significant chunk of your time. If you are unsure whether it is the right moment, feel free to reach out and we will give you an honest answer.

In most cases, onboarding takes between one and two weeks. This includes connecting to your sales platform, arranging the collection of your stock to our warehouse, and making sure everything is logged in the WMS before your first order goes out.

We guide you through every step, so there is no guesswork on your end.

We handle returns from start to finish. When a parcel arrives back at our warehouse, we inspect the contents, assess the condition of the goods, and update your stock levels accordingly.

You can follow everything in real time through your WMS dashboard.

Our delivery network currently covers the Netherlands and Belgium. If you sell to customers outside these countries, we would love to hear about your situation and explore what is possible.

International shipping options can be discussed during onboarding depending on your volume and destinations.

Our Warehouse Management System is a web-based platform you can access from any device, no installation required. It gives you a real-time overview of your stock, incoming shipments, and outgoing orders.

It is designed to be simple enough that no technical background is needed. If you need help getting started, we are always available to walk you through it.

Still have questions about our e-commerce solutions?

If you cannot find the answer you are looking for, feel free to contact us. We are happy to help with questions about webshop software, integrations, fulfilment, and scaling your e-commerce business.

Ask us anything

Ready to stop packing boxes yourself?

Let WebshopGenie handle your logistics from start to finish, so you can focus on growing your business instead of running to the post office.

No minimum order volume • Fast delivery • Full stock visibility

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Interested?

And want an answer to the question "how to start a webshop?" Get in touch with us!

We can help you with:

  • webshop software
  • warehouse management
  • product information management
  • multichannel sale e-commerce
  • B2B portal
  • fulfilment services
  • international shipping
  • e-commerce logistics